Faq

 

“Quality and Service”

      

Why should I use D&P Printing for my printing needs?

Serveral reasons. First and foremost is our friendly and knowledgeable staff. Each and every customer is just as important as the other, no matter how big or small. We pride ourselves in working with our customers to provide the best products possible. Second because quality is our hallmark and we pride ourselves on it. We continually monitor the industry to make our pricing competitive an din many cases lower. For our local customers we have free pick-up and delivery. For others we are available by phone, fax, mail or throught the internet. Lastely depending on the complexity of the job, most jobs can be turned around in 2 to 3 working days or less.

I need something printed (letterhead, envelopes, etc.) What do I need to provide you to get it done?

If it has been printed before you can give us a sample, and depending on the complexity, we can work from that. Better still, if you have camera-ready art or the artwork is on a disk we can work from that or if all you have is an idea we’ll work with you to develope the final product.

My artwork is on a disk. What do you need from me?

Provide us a copy of the disk, zip, floppy, etc. and a note stating the platform (Mac/PC), the applications (Quark, InDesign, Pagemaker, etc.) and the version of the software. All trapping, knockouts, color separations and overprinting must be set up in your file. Make sure that all graphic files (eps, tiff, jpgs, etc.) and fonts (both screen and printer fonts) are included on the disk. Be sure to include a hard copy of art showing the color breaks.

Are all publishing software compatible with the printing process?

The short answer… yes and no. Certain programs such as Publisher, Word Perfect, Microsoft Word, etc. have problems associated with outputting for multi-color. Please contact us so we can discuss the problems associated with its software.

What are bleeds?

When any part of the image extends beyond the edge of the paper, which requires making the bleed area larger than final trim size and being trimmed right through the bleed area.

When my work is done can I see a sample before production?

We can provide a blueline, which is a photographic proof for checking the accuracy of layout and position before printing plates are made or a paper proof can be given, either way you will sign off on the proof before production.

What specifications do I need to provide to you?

Number of copies, paper, color, any graphics, position (layout), date needed.

What file format should image be sent to you in?

The most common and preferred format is a tagged image file formate (TIFF). TIFF files are easy to make revisions with the existing document and are uncompressed.

What format is preferred for scanning images?

Convert scanned images from RGB format to CMYK during scanning. If not, the image print black and white or with unacceptable color shifts. You may also supply original pictures or graphics.

What fonts can be used?

We would prefer you use TrueType Fonts no smaller than six points.

 

Please feel free to contact us with any other questions you
may have and once again thank you for choosing D&P.

703.354.6100
703.642.0931 Fax
info@dpprinting.com

      

Better quality,

D&P PRINTING & GRAPHICS INC.
is a commercial printing, copying and graphic
arts company serving the business and individual
needs of Northern Virginia and Metropolitan
Washington Areas. We offer a wide complement of printing, copying
and graphic arts services. Our specialty in one
and two color work has made us an area leader in
quality and reliability.

OUR TOP PRIORITIES

100

Customer Satisfaction

98

Ontime Delevery

99

Best Quality
86

Re-orders